Travel and hotel businesses have accelerated recruiting staff before the opportunity to revive tourism, causing the demand for human resources to double before Tet.
Currently, Hotel Job, one of the leading recruitment websites in Vietnam's tourism industry, has 150 recruitment information from hotels, resorts, restaurants, amusement parks and more than 1,000 candidate profiles every day. management positions, rooms, tables, kitchens...
Mr. Le Quoc Viet, Director of the site operation unit, said the demand for recruiting personnel doubled before Tet and also doubled compared to the same period before the epidemic. Profiles have more than tripled, and page visits are still on the upswing.
Mr. Viet explained, from November to December 2021, tourism demand has increased but has not been stable. During the Tet holiday, destinations across Vietnam are crowded with tourists, a clear signal that tourists are ready to return. In addition, the Government's announcement of the time to fully open tourism from March 15 helps tourism businesses clearly determine the need to stabilize their apparatus before the holiday April 30 to May 1. Particularly in the field of hotels and resorts, there is a marked increase in demand, especially in big centers such as Sa Pa, Ha Long, Quang Nam, Da Lat, Ho Chi Minh City, Tay Ninh, Phu Quoc...
Statistics The number of resumes on the recruitment site skyrocketed in February. Photo: Le Quoc Viet
Mr. Nguyen Van Tai, Director of VietSense Travel, said that after 2 years of being affected by the Covid-19 epidemic, the company only had about 30% of employees left. is the core force, so we need to recruit more to prepare for this summer.
Although Saigontourist still retains more than 70% of its staff, they are also contacting and calling for the return of international guides. Ms. Hoang Thuy Linh, Deputy Director of Marketing and Communication, said many guides are ready and waiting to return. Right from February, when MICE tourism started to have many good signs, the company arranged a tour guide in charge and planned to arise.
Phu Quoc, one of the "hot" tourist destinations during Tet, also has a big shortage of personnel. Mr. Nguyen Vu Khac Huy, Vice Chairman of Kien Giang Tourism Association, said that the holiday season with a sudden increase in the number of visitors leads to "a surplus of cars and a shortage of drivers". Receptionists, managers and leaders must handle rooms and serve guests.
Mr. Huy said that currently in Phu Quoc, hotels and travel agencies recruit a lot, but few candidates, because many employees have settled into new jobs.
"Businesses are rushing to recruit and train new people because they are worried that when they receive more international visitors, they will lack qualified personnel," he said.
Visitors gather to watch the show at Grand World Phu Quoc on the evening of February 4. During the Lunar New Year, the island city welcomes 79,000 visitors. Photo: Phan Phuong
According to statistics from the Ministry of Culture, Sports and Tourism, in 2020 tourism businesses will cut 70-80% of their workforce. In 2021, the number of people working full-time will be 25% compared to 2020.
Standing Vice President of the Vietnam Tourism Association Vu The Binh said that the tourism industry's personnel is seriously lacking, only about a third of them are still working. The most worrying job in the hotel sector. But he said that businesses still have a lot of time to prepare. Businesses that want to welcome international guests have one month to recruit and train. "The current personnel is not necessarily 100% stable, because the number of international visitors after March 15 is expected to grow slowly, not massively like the domestic Tet holiday," Mr. Binh said.
In February, supply and demand balance, when thousands of applications are being sent, Mr. Le Quoc Viet said. With the current growth momentum, Mr. Viet predicts there will be a big recruitment round to strengthen the apparatus before April 30.
"In March, when a series of hotels and travel agencies reopen, the workforce may be in short supply, so businesses need to recruit from now on," he said.
